Terms of service
Last updated: October 5, 2026
1. About these terms
This website is operated by Blushwave ("we", "us", "our"). By visiting our store or buying from us, you agree to these Terms of Service, together with our Privacy Policy, Refund Policy and Shipping Policy. If you don't agree, please don't use the store.
2. Eligibility: adults only
Our store sells adult wellness products. You must be at least 18 years old (or the age of majority where you live, if higher) to browse or buy. By placing an order you confirm that you meet this requirement.
3. Products and use
Our products are intended for personal adult use only. Please read the instructions supplied before first use, use a water-based lubricant, and clean the product after every use. Our products are not medical devices and are not intended to diagnose, treat or prevent any condition. If you have a medical condition, are pregnant, or are unsure whether a product is right for you, speak to a health professional first. Stop using a product if you experience discomfort or irritation.
We make every effort to display products, colours and specifications accurately, but small differences may occur, and we can't guarantee your screen shows colours exactly.
4. Prices and availability
Prices are shown in the currency displayed at checkout and may change without notice. Promotions and bundle prices apply only while advertised. Products are subject to availability; if an item becomes unavailable after you order, we'll let you know and refund you in full. We may correct pricing or description errors and cancel affected orders, refunding any payment taken.
5. Orders and payment
Your order is an offer to buy. We accept it when we dispatch your items. We may refuse or cancel an order, for example if we suspect fraud or can't verify payment. Payments are processed securely by our payment providers; we don't store your full card details.
6. Shipping, returns and refunds
Delivery is handled as set out in our Shipping Policy. Returns and refunds are handled as set out in our Refund Policy, including our 30-day satisfaction guarantee.
7. Free gifts and promotions
Free gifts are offered while stocks last, have no cash value, and may be substituted with an item of similar value. We may change or end a promotion at any time, but this won't affect orders already placed.
8. Intellectual property
All content on this store, including text, graphics, logos and images, belongs to us or our licensors and may not be copied or reused without our written permission.
9. Acceptable use
You agree not to use the store for any unlawful purpose, to interfere with its operation or security, or to submit false information.
10. Your consumer rights and our liability
Our goods come with guarantees that cannot be excluded under the Australian Consumer Law and other applicable consumer protection laws, and nothing in these terms limits those rights. To the extent permitted by law, we are not liable for indirect or consequential loss, and our total liability for any claim relating to a product is limited to replacing the product or refunding the price you paid for it.
11. Privacy
How we collect and use your personal information is explained in our Privacy Policy.
12. Governing law
These terms are governed by the laws of Victoria, Australia. You may also have the benefit of mandatory consumer protection laws in the country where you live.
13. Changes to these terms
We may update these terms from time to time. The version published on this page when you place an order applies to that order.
14. Contact
Blushwave — iankaplan119@gmail.com